Leverage the power of data and technology to reimagine your retail business with Microsoft Cloud for Retail.  

Microsoft Cloud for Retail is an industry-specific Cloud platform, custom-made to enable retailers to harness all the new-age benefits of digital transformation and cloud computing. This is a comprehensive solution with purpose-built solutions for the retail industry, so the unprecedented benefits of great speed, unmatched storage and specificity can be obtained. Offered by Microsoft, the industry specific cloud solutions for retail lead to enhanced customer experiences and accelerated business growth. Easily integrable with other Microsoft solutions and capabilities, including Azure Cloud, Dynamics 365, Microsoft 365, AI features and Power Platform, the Cloud for Retailers enables seamless operations, personalized customer journeys, optimized inventory management and insightful, real-time data.  

Retail & Consumer Goods

Unify your customers, teams, operations and data – seamlessly, securely and intelligently - with Microsoft Cloud for Retail. These tailored solutions are geared to help you elevate shopping experiences, gain a holistic view or your operations/ customer profiles and build sustainable and smart supply chains. With features like unified customer profiling and real-time analytics, you stay ahead the business curve and can rest easy with appropriate safety, fraud prevention and privacy features in place. Get in touch with your trusted Azure consultant Bitscape – a Microsoft solutions partner in all six solution areas – to understand how this would work for your business and how you can leverage these solutions to accelerate your business growth.  

Capabilities

Elevated Experiences

with customer profiling, new store technology, unified commerce, digital solutions and seamless customer service across touchpoints.   

Business Analytics

Make your data work more for you, as you unify it from all sources to create a holistic view of customers & operations.  

Fraud Prevention Capabilities

Adaptive AI lets you identify problematic patterns – in real-time, helping you stay prepared to deal with payment frauds, fake returns & more.  

Empowered Associates

New-age, swift retail and digital solutions to empower your teams, on & off shop floor, and advertising/ media channels – to boost collaboration & productivity.   

 

What else do I get? The Key Features

Intelligent Supply Chain

The tools and services available through cloud help retail businesses optimize and tie together their supply chains like never before. This can be done through real-time inventory visibility, demand forecasting, and intelligent order fulfillment, which results in reduced costs and enhanced customer satisfaction.

Streamlined Commerce

With all operations, payments and processes tied up so neatly, you are in perfect alignment with your business. The integrated physical and digital channels enable retailers to deliver seamless shopping experiences with features such as ‘buy online and pick up in-store (BOPIS)’, click-and-collect, and cross-channel inventory management.

AI-driven recommendations & customizations

Use artificial intelligence and machine learning to get personalized product recommendations, tailored promotions, and targeted marketing offers. Drive sales and boost loyalty as you bring these to your customers enhanced experiences.  

 

Business Insights, Enhanced Value on Data

Tie up your data from various sources & processes to get more value and insights from your numbers & trends. Use advanced analytics tools & dashboards to your advantage. From sales patterns and cost & operational metrics to customer behavior trends – you have it all, helping you take data-driven decisions.  

Integrable Partner Ecosystem

Microsoft Cloud for Retail comes with a flexibility to integrate with a variety of third-party solutions and services. This is a boon for retailers, as it not only allows you to keep your legacy systems, existing tools like CRM etc., but also enables you to leverage a broader ecosystem - for industry-specific solutions & capabilities. 

Tailored Customer Experiences

Increase custom engagement to enable unprecedented loyalty and customer delight – as you each of your steps in the customer journeys as well as marketing initiatives is targeted and customized to the tee. Personalize marketing campaigns and deliver unique experiences.  

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