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Client: Under NDA Industry: Finance Deployment Country: USA Solution: Complex Used Product/Service: Microsoft Azure Migration Type: Rehost Windows and SQL server from on-premise Company Size: 11-50 employees Client’s Business Overview A market leader in surety bond processing since 1999 in the United States migrates to Microsoft Azure to improve security and reliability. The US-based market leader for surety bond processing organization with its web-based surety bond solution enables clients, brokers/agents, obligees, and carriers to manage bond requirements efficiently. The application digitally connects the world of surety by enabling seamless communication among and between obligees, principals, and sureties. Move to the cloud at scale. The application was built on a legacy platform of Windows 2008 and SQL 2008 and running on client-server on-premise architecture, which needed a scalable, and seamless move to newer technologies. Due to increasing demand improving productivity while delivering the best to customers, the organization decided to adopt modern technology and decided to move applications, servers, and databases to Microsoft Azure. This was a migration from On-Premises to Microsoft Azure Cloud Implementation with required architectural changes and newer technology-based scalable delivery to all their customers. The customer began a process to evaluate the cost-benefit of various platforms and the most effective way of unifying its existing tools. Bitscape’s expertise and required pre-assessment helped them determine that migrating to Azure is the right fit for their needs. With the help of Bitscape advisory and expertise around azure data, platform offering customer found real value and reason to move existing running SQL Server, to Azure SQL Managed Instance which offered the fullest database compatibility. With SQL Managed Instance, the customer remains assured that the managed SQL instance is always up to date, with minimal IT team attention including they do not have to worry about updates and upgrades. Not only did Azure meet Customer requirements for its SQL Server workload to save costs but the lift-and-shift to Azure went seamlessly, and the company experienced minimal downtime using Azure Database Migration Service to support the fast, easy migration of SQL Server and MySQL workloads. Fast migration, easy maintenance The company completed the migration quickly with proven Migration methodology from Bitscape and with very minimal downtime and nearly zero downtime to customer-facing services. The company runs a lean development team that supported and managed all aspects of its data, and in the past, the team found it challenging to use disparate tools and perform support tasks while constantly training staff to stay up to date with technology. The move helped the company to plan future applications rebuilding scalability-based architecture without worrying about transition period service delivery experience for their end customers.
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Client: Under NDA Industry: Banking & Finance Deployment Country: USA Solution: Complex Used Product/Service: Microsoft Azure Migration Type: Rehost Windows Server and SQL Server from On-Premise Company Size: 1000-5000 employees Client’s Business Overview 4th Largest Bank in the Midwest of the US drives Digitization by migrating mortgage-related services and infrastructure to Microsoft Azure. The 4th largest bank in the Midwest US, with 46 full-service bank branches across the USA and $2.9 billion in total assets, offers a comprehensive variety of financial services and products. The Bank continually upgrade its technology infrastructure by investing in the latest tools and run their business process for correspondent lending using Cloud-based proprietary LOB System The challenge The challenge at hand was to ensure the application’s availability and reliability while meeting all financial services-related compliances and security standards as well as meet technical requirements to deliver the best performance for customers across the US east coast and west coast. Bitscape’s RegTech practice and its expertise around Bitscape Vault built on top of Microsoft Trusted Cloud helped the customer pose its trust in our abilities and decide to host their mission-critical app on Microsoft Azure. The outcome was the improved availability of the app with close to 99.999% uptime achieved and the presence of different regions for a production environment as well as test environment: thus enabling enhanced business continuity. “Our mortgage application is now not only internally consumed but leased to 40 other banks in West Coast, thanks to your solution and amazing 24/7 premium support.” - Vice President IT –– The Bank From requirement analysis to proposing a comprehensive dependable solution We evaluated the existing ecosystem in the Bank and its requirement to identify the best way to protect their information rights and IPR and ensure a faster, better, secured, regulatory compliance in-built solution to run this core application. Migrating the app infrastructure to Azure With Bitscape’s RegTech expertise, the Bitscape team moved this mission-critical application for the bank to Azure with High Availability and Different Regions for Production Environment as well as non-production/test environment separately. The application was built on Microsoft .net technology with SQL as a backend database, which takes care of the Lending process, from registration to final docs in it. Some of the modules include; Manage the pipeline of loans, loading the loans with categorization, review loan package, Compliance EZ, and DataVerify. The highlight of the solution Azure for Production of Fusion Web Application Additional Domain Controller on Azure with High Availability in a different region Database Server on Azure with High Availability in a different region Back-End Server on Azure with High Availability in a different region Front-End Server with High Availability in a different region Proxy Server with High Availability in a different region Azure for Non-Production/Testing of Fusion Web Application Additional Domain Controller on Azure Database Server on Azure Back-End Server on Azure Front-End Server Deployment of Proxy Server Post Migration: 24/7 Proactive Azure Monitoring and managed services. Happy client and a promising future The result was a dependable app running from scalable, load-balanced, elastic architecture as well as improved performance, that allowed them to further lease or offer on subscription to other banks in West Coast and resulted not only achieving the primary goal but opened additional revenue stream for the bank. The audit for SOC and other compliances were met using Bitscape RegTech services and Microsoft Trusted cloud reports that we supply to them along with Azure Premium support by the Bitscape team.
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Products/Solutions: SharePoint Online |MS Flow | Graph API |Power APP |AZURE API Azure Web Service: SAP to SharePoint document transport |Azure DataLake |Azure Web Job Solution Summary Adani Australia digitally transforms internal operations, business processes, and the workplace to be more agile to meet challenging business asks thanks to Microsoft PowerPlatform and Office 365. Adani Australia is a multi-dimensional energy and infrastructure company, dedicated to delivering energy solutions for an advancing world. It owns and operates Abbot Point Terminal which has been exporting Queensland coal responsibly for more than 30 years. Adani Renewables Australia’s first solar farm Rugby Run near Moranbah will supply 65MW of renewable power in phase 1, with the capacity to expand up to 170MW. The Carmichael Project is a 27.5mtpa coal mine and 200km rail line. Bitscape and Adani Australia, developed, designed, and implemented Office 365 and PowerPlatfrom an empowered commercial system and insights system to overcome this problem and help them meet business accountability and transparency at every level for internal operations. Challenge: With business and processes getting stiff requirements of transparency and processes including their business dealing with different vendors, service providers, other companies, being tracked at every level in semi-automated excel and email-based processes creates clear issues of accountability, agility, and fast decision making their business needs today. The processes in use had multiple challenges that included no tracking for approvals, C-level approval complexity, no view of commercial processes such as invoices, payments, contracts tracking. Solution Strategy Functionality involved Role-based Dashboards i.e. Admin/ Approver/Requestor. Email notification at each level i.e. Approver, Requestor, HOD Attachment of supporting documents. Mobile base Approval System for CEO/CIO level user Role-based Dashboards i.e. Admin/ Approver/Requestor. The automated workflow in each module. Insight Reporting for C-level users with Power BI Dashboards. Results The transformation helped Adani Australia to manage key and insights for operational efficiency. Some of the results as under Live tracking of Commercial request (PR to SES realized) status as well as their approvers status and comments. Role-based Dashboards i.e. Admin/ Approver/Requestor. Power BI reports for Management/ CEO/ CIO. PDF conversion of Approved request (PR /NFA /Invoice /SES) Document Management of Approved Request (Knowledge Management) C level reporting generated on dashboards using Power BI    
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Client: Under NDA Industry: Cryptocurrency Trading Deployment Country: USA Solution: Complex Used Product/Service: Microsoft Azure Migration Type: Refactor and Rehost SQL Company Size: 50-100 employees Client’s Business Overview One of the largest cryptocurrency trading platforms migrates to Azure from AWS for better security, compliance, and distributed application delivery. Customer is one of the early pioneers of the cryptocurrency space and has developed multiple solutions in the cryptocurrency domain. Their flagship offering for cryptocurrency trading platform and wallet services is being used by more than 3 million users worldwide with 20 cryptocurrency and wallet services provided on the platform. Business concern and challenges: The customer’s biggest challenge was to protect its IP as well as geo delivery of services in compliance with the industry standards and local regulations. The customer wanted to understand how they leverage Microsoft Azure-based solutions including but not limited to Azure SQL, Windows security, blockchain services. In the previous use case of the customer, the multiple platforms and ad-hoc implementation of security policies were not giving consolidated security required and compliance for the solution deployed. With close to 3 million users using the platform having any downtime to the application was not acceptable. Bitscape’s expertise As a managed service provider, the Bitscape team diligently worked as consultants and carried out a cloud assessment workshop which resulted in a 300-page report describing clearly how the customer could host their applications efficiently on Azure with help of Bitscape’s Mission Critical App hosting offerings. Solution Deployed: With zero downtime all the applications were deployed on azure and including some partial workload in solution usage from AWS. The solution was deployed across 9 data centers of Azure to maintain standards of security and local regulatory compliance. The Bitscape team created more than 120 policy definitions which were to be adhered to during deployment and management of all services.
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Bitscape is Microsoft Gold Competency Partner for Cloud Productivity, Cloud Platform, Data Analytics, and Content and Collaboration. Bitscape’s customer-centric approach ensures organizations do more with their technology investments by improving user experience and productivity. We help customers achieve more in the digital transformation of their organizations of all sizes. Products/Solutions: SharePoint Online |Power BI |Microsoft Flow |PowerApps |Dynamics AX Integration |ADFS / SSO Solution Summary: Customer is one of the largest cement manufacturers in the country with more than 6.75 million tons of annual production capacity and close to 1500 shop floor and first-line worker collaboration. Customer aims to become number 1 player in the cement manufacturing brand in the country by using technology help them digitally transform the efficiency of the operation and which can result into narrowing the gap of hardly 2% in market share from number 1 player. Contract Labor Management System and Ticket Management System solution envisioned on top of SharePoint online were already existing corporate collaboration was happening. Challenge: Collecting data from multiple systems including legacy contract management solutions, other shift data, and production data from Dynamics AX ERP and ensuring all labor law, compliances and benefits are effectively monitored and rendered. Creating the fully functional regulatory-driven, safety, statutory rates, medical records, contract management, shift management, workmen configuration, overtime, department mapping, work order, bulk update attendance and fully integrated ticket management system for operational efficiency means highly efficient, no or less custom code-based Solution Strategy: Working with functional group heads to map the processes and identifying data modeling needed from various data sources to run process workflow on SharePoint Online and create a seamless experience to achieve a single source of truth available on the preferred platform of SharePoint online. The solution delivered responsive with completable to mobile devices such as Android, iPhone, and iPad or tablets and other regular form factor and delivered integrated ticketing system for contract labor management which included Manage Contractor, Work order Management, Labor Management, Card Management, Attendance Management, Shift Management, Wages Management, Compliance Management, Master data manipulation, Administration, Field Customization, Contractor collaboration, Leave Management Results: The solution delivered ensured a 360-degree view and compliance-driven automation of manual processes and directly linked with production data ensured not only better productivity but also better employee satisfaction for a transparent process for work and rewards.
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Products/Solutions: SharePoint Online | Microsoft Power BI | MS Flow | Graph API | SQL SSRS | Power Platform Solution Summary: Essentra PLC digitally transforms multiple operations and gains critical insights thanks to Power BI, Flow, Graph API, and Microsoft software as a service cloud. Essentra is a leading global provider of essential components and solutions with four global divisions: Components, Packaging, Filters, and Specialist Components. Every day Essentra produces and distributes millions of small but essential components and their international network extends to 33 countries and includes 45 principal manufacturing facilities, 30 sales and distribution operations, and 4 research & development centers. With more than 5000+ Office 365 users on the Microsoft Cloud platform it partnered with Bitscape to work and leverage the platform to help them implement strategic transformation for various operations and insights needed by their strategic business units. With the help of the power platform and Microsoft O365 platform, Bitscape created multiple transformational solutions for them which included the Capex Approval system, commercial system, Power BI Dashboard for Mattec System (3rd Party Manufacturing Execution system), compliance, risk mitigation, and specific to business processes systems. Challenge Data maintained and used in MS excel and it was not manageable. No tracking of approvals. Do not get the live status of the Request i.e. Capex, Invoice Status, Payment Status, production reports. Lack of tracking for the approver's comments as well as status. No insights to Management for the overall status of production of materials Lack of tracking for the Action owners and their comments as well as status. Solution Strategy: Live tracking of Capex status as well as their approvers status and comments. Dashboards for Admin/Approver/Requestor. Power BI reports for admin. PDF conversion of Approved CAPEX Live tracking of Commercial request (CAPEX to Invoice realized) status as well as their approvers status and comments. Role-based Dashboards i.e. Admin/ Approver/Requestor. PDF conversion of Approved request (Capex / PO / Invoice) Results: The transformation helped Essentra to manage key actions from meetings, projects, incidents, audits, and monitor quality control. It provided real-time visibility and status for every action within the organization or the strategic business unit along with critical insights reports for production.