Business Process Outsourcing - Bitscape Infotech Pvt. Ltd.

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Business Process Outsourcing

Intelligent Sourcing

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Business Process Outsourcing is a sector pioneered and dominated by Indian IT players. After its phenomenal rise in the past few years, it is currently in the midst of a consolidation phase. With a vast pool of talent trained with a special focus on the BPO industry, India has emerged as the most preferred destination for Business Process Outsourcing. The biggest incentive for a company to outsource its operations to India has been the cost savings. However, there have also been concerns about issues like security and data theft.

That’s precisely why the choice of the right outsourcing partner is so critical to the success of any firm. Unlike other conventional BPO companies, we have gone beyond the usual contact center and calling operations and charted out new avenues within the BPO domain. Our services are based upon the promises of cost-effectiveness and promptness.

Our BPO services help clients and partners move up the risk-reward curve by availing them of the benefits of Business Process Outsourcing without running any risks. Our experience and process management skills ensure that you will find a reliable Business Process Outsourcing partner in Bitscape.

Bitscape Offers following Business Process Outsourcing Services;

Benefits Derived from BPO

Cost Savings
Operational Cost Control
Access to Expertise
Improve Human Resources
Opportunity to focus on core business
Productivity Improvements
Improved Accountability

We offer a spectrum of BPO services to suit every need and requirement

Volume Data Entry (Handwritten / Printed)
Legal Research
Legal Process Outsourcing
Call Center Solutions
PDF Conversion
Scanning/OCR Clean
Bulk Bill/Order Processing
Abstracting and Indexing
E-Books Publishing
Catalog Conversion and Digitization
Data Extraction, Tabulation and Analysis
Online Data Entry and Remote Verification
Internet Research, E-Mail
Software Development Services
Search Engine Optimization
Book-keeping or Clerical Support

Learning tool for Pharmaceutical Industry

Provide efficient and easy learning tool for pharma health care professional to allow them to learning/exercising/certification

To provide custom look of sites using Master Page using WSS 3.0 custom feature component.
Manage custom security on top of Form based authentication to restrict learner to play with confidential configuration area.
Role and language based learning content visibility to perform learning/exercising/certification
Automatic PDF generation at the end of successfully completed certification
To allow user to learn/exercise and complete the certification online and receive soft copy of certificate.
Payment integration with OGONE payment system to allow interested companies to register on tool after completing payment.

Tools & Technology

WSS, MS SQL, AJAX,Jquery, MS Dot.Net 3.0, C#.Net, HTML

Client

Leading consulting Co Germany - Performance consulting company

Warehouse & Shipping System WSS 3.0

General merchandise wholesale supplier of almost every products like baby items, stationary, furniture, toys, hardware, bags, house wares, footwear, electronics etc.

Data Import: Gets order information from MAS 200 database based on selection of shipping method.
Custom field type controls:
- Generate Authorization Number (pre-specified unique number for each shipping method)
- Custom country, city control to filter list of city according to country selection change
Custom View Style: Provide different colors based on order status and shipping method.
Custom Navigation: Allow users for easy navigation from one common navigation bar on master page.
Custom Permission Level: Configured custom permission level and Custom Security Group Management
Search web part: To provide interface to search record on different shipping methods
History backup: Allow user to set schedule for periodic backup of data into SQL Server.

Tools & Technology

WSS 3.0, MS-SQL Server 2005, Dot. Net Framework 3.0, ASP. Net, C#.Net, HTML, JAVASCRIPT, MAS 200

Client

Four Seasons General Merchandise - Merchandise wholesale supplier

Site Provisioning & Branding

Solution that handle customer site request and automate the site creation approval.

Site branding by creating custom master page, custom field controls
Custom site request form processing
Three level of workflow to manage
1. Site Request Action that will create task
2. Site Request Approval Action to approve/reject task
3. Send Notification E-mail on approval/rejection of site request
Configuration of e-mail template during Site Provisioning process and during Requesting Site Administrator process
Created custom security group with custom pre-defined permission level during site request.
Manage formatting by colors and font dynamically using theme and CSS concept.
To manage master page deployment using custom master page feature as well site definition concept.

Tools & Technology

WSS 3.0, MOSS 2007, MS SQL 2005, MS Dot.Net 3.0, C#.Net, HTML

Client

Under NDA - Manufacturing Industry

Addressing Compliance with Microsoft Exchange Server 2010

Microsoft Exchange Server 2010 can help organizations better meet compliance requirements for email including data retention, discovery, policy management and security.

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BI Consolidation
SQL 2008 R2 - How Microsoft Enables BI Consolidation, Including the Microsoft BI
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BPOS Presentation
Online Video Sharing, Meeting, collaboration and work flow.
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Cloud Computing in Education
Savings, flexibility, and choice for IT
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Enterprise Content Management in Regulated Industries
Breaking the barriers to broad adoption of enterprise content management in the life sciences industries.
Download PDF

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